diff --git a/communication-sop.md b/communication-sop.md
index 41b378c..fbe4b09 100644
--- a/communication-sop.md
+++ b/communication-sop.md
@@ -2,9 +2,9 @@
 
 ## Official YEN matters
 ### Dos
-1. Do discuss and raise questions in the chat groups, which are created for discussing
-2. Alternatively you may also text/call/contact the member directly, for more sensitive matters
-3. Do reply to all YEN members when approached, regardless of chapter
+1. Do reply to all YEN members when approached, regardless of chapter
+2. Do discuss and raise questions in the chat groups, which are created for discussing
+3. For sensitive matters, yo may alternatively text/call/contact the member directly
 
 ### Don'ts
 1. Do not ask secretaries to pass messages between you and another member