Update communication-sop.md
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### Dos
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### Dos
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1. Do reply to all YEN members when approached, regardless of chapter
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1. Do reply to all YEN members when approached, regardless of chapter
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2. Do discuss and raise questions in the chat groups, which are created for discussing
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2. Do discuss and raise questions in the chat groups, which are created for discussing
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3. For sensitive matters, yo may alternatively text/call/contact the member directly
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3. For sensitive matters, you may alternatively text/call/contact the member directly
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### Don'ts
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### Don'ts
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1. Do not ask secretaries to pass messages between you and another member
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1. Do not ask secretaries to pass messages between you and another member
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