2026-09-29 11:32:02 +08:00
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# This is still a draft
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2026-09-29 11:51:06 +08:00
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## Official YEN matters
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### Dos
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2026-09-29 11:32:02 +08:00
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1. Do discuss and raise questions in the chat groups, which are created for discussing
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2. Alternatively you may also text/call/contact the member directly, for more sensitive matters
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3. Do reply to all YEN members when approached, regardless of chapter
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2026-09-29 11:51:06 +08:00
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### Don'ts
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1. Do not ask secretaries to pass messages between you and another member
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2026-09-29 11:32:02 +08:00
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2. Do not ask secretaries to ask another member for a response
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2026-09-29 11:51:06 +08:00
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### What if
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#### No response
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1. If you need, but not getting a response, go to the member's immediate next level, e.g. chapter chair etc
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2. After 14 days, you may register your concern with Secretariat
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3. Secretariat will take note and may assist where appropriate
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2026-09-29 11:32:02 +08:00
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2026-09-29 11:51:06 +08:00
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## Non YEN matters
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### Dos
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1. Do reply to all YEN members when approached, regardless of chapter
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### Don'ts
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1. Don't pester the other party if they are not replying
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